Public Alert: Unsolicited phone calls

The Motor Accident Commission (MAC) has become aware of unsolicited calls to the general public, promoting compensation services and seeking personal information.


Information provided in these calls may be misleading or false and some of these calls may purport to be from the Motor Accident Commission.


These calls can follow a car accident where the caller may attempt to refer the motorist to a claims or compensation service.


If members of the public receive an unsolicited call of this nature, it is strongly advised to not provide any personal information.


Instead, ask the caller for the caller's name, organisation, website, email address and a return phone number.


Calls of this nature should be reported to the Australian Competition and Consumer Commission’s (ACCC) SCAMwatch – either online at or via phone on1300 795 995.